Dubai's Emirates NBD reveals Easyhub banking initiative

EasyHub will function like a mini-branch that is open beyond normal banking hours and all days of the week

Dubai, United Arab Emirates, June 9, 2018

Emirates NBD has partnered with Diebold Nixdorf to launch Emirates NBD EasyHub, the region’s first integrated digital kiosk that will allow customers to sign up for new products and access a variety of teller services.

The bank said it will function like a mini-branch that is open beyond normal banking hours and all days of the week.

Emirates NBD EasyHub offers customers a self-service banking experience aided by a video banker who will guide customers via onscreen instructions and step by step assistance, the bank added in a statement.

EasyHub will enable individual retail and affluent customers to open current or savings accounts of their choice and instantly obtain a personalized debit card.

Customers will also be able to conduct all routine teller services such as cash deposit and withdrawal, cheque encashment including coins, cheque deposits and internal fund transfers.

Additionally, customers will also be able to carry out a variety of banking services such as updating their personal details, requesting for a cheque book or for authenticated statements and even apply for a personal loan, without having to wait at a bank counter.

“Emirates NBD has always made bold investments in digital technology to modernise and simplify banking and our partnership with Diebold Nixdorf is another example of this commitment,” said Abdulla Qassem, Group chief operating officer, Emirates NBD.

“EasyHub embodies our customer first approach and will provide them with increased flexibility to open an account or conduct teller transactions in a safe and secure manner while experiencing the same superior service they would receive at any of our branches.”