Al Hilal Bank HR Division receives ISO 9001:2015 certification

Abu Dhabi, United Arab Emirates, June 5, 2018

Al Hilal Bank’s Human Resources Division has been awarded ISO 9001:2015 certification, for quality management system, QMS. The ISO award was granted by SGS, based in Switzerland, which is the world’s leading inspection, verification, testing and certification company.

The QMS certification is the world’s most established quality recognition, used by more than one million organisations in 170 countries, and sets the standard in quality domain.

Alex Coelho, Al Hilal Bank’s CEO, said, 'Al Hilal Bank is proud to have been awarded this certification, an internationally recognized standard of excellence which ensures that our services are aligned with international best practices. Our Human Resources Division has raised the bar yet again this year by obtaining ISO 9001 accreditation, which puts another feather in our cap as we actively evolve our approach to all of our services by introducing innovative and progressive substance to our growing product base. This holistic approach enables us to constantly upgrade and improve the services we offer, creating enhanced value for our customers.'

Sultan Al Mahmood, Chief Human Resources Officer at Al Hilal Bank, added, 'We at Al Hilal Bank take great pride in the quality of our work in pursuit of a process-driven approach to continual improvement, which is highlighted by our commitment to investing in improving services, use of technology and upgrading processes to be one of the best Human Resource division in the region. We are dedicated to constant progress and maintenance of the ISO accreditation, and intend to consistently uphold the principles of quality improvement in the future.'

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